Operate
Generative AI Management
Provide ongoing management and optimization of generative AI models.
- Model Monitoring: continuously monitor the performance of the generative AI models to ensure they are working as expected.
- Model Updating: update the models as necessary to incorporate new data, changes in the data distribution, or improvements in the modeling techniques.
- Model Optimization: continuously optimize the models to improve their performance. This could involve hyper parameter tuning, architecture search, or other optimization techniques.
- Troubleshooting: diagnose and resolve any issues that arise with the generative AI models.
- User Support: provide support to the users of the generative AI models. This includes answering questions, resolving issues, and providing training as necessary.
- Ethics and Compliance Management: ensure that the use of generative AI models is ethical and compliant with relevant regulations. This includes monitoring for inappropriate or harmful outputs and implementing measures to prevent such outputs.
Data Management
Ensure the quality, security, and privacy of the client’s data assets.
- Data Governance: set up policies and procedures to manage the availability, usability, integrity, and security of the data.
- Data Quality Management: establish processes to ensure the accuracy, completeness, and consistency of data. This can include data cleansing, data validation, and data profiling.
- Master Data Management: create a single, consistent view of key data entities such as customers, products, and suppliers. This can involve data deduplication, data matching, and data hierarchy management.
- Data Privacy and Security: ensure that data is protected from unauthorized access and that the business is compliant with data privacy regulations. This can involve data encryption, data anonymization, and data access controls.
- Data Lifecycle Management: manage data from its creation to its retirement. This includes data creation, data usage, data archiving, and data deletion.
- Data Architecture: design the data infrastructure that will support the business’s data needs. This includes selecting the right database systems, designing data models, and planning for data integration.
- Data Operations: the day-to-day operations of managing data. This includes data backup and recovery, data loading and transformation, and database performance tuning.
Cloud Management
Provide ongoing cloud operations management, including cost optimization, performance monitoring, and security management.
- Cloud Operations Management: manage the day-to-day operations of the client’s cloud environment. This includes monitoring performance, managing cloud resources, and troubleshooting any issues that arise.
- Cloud Cost Management: help the client manage and optimize their cloud costs. This includes selecting the right pricing model, monitoring, and optimizing cloud usage, and implementing cost governance practices.
- Cloud Security Management: ensure that the client’s cloud environment is secure. This includes setting up security controls, monitoring for security threats, and ensuring data privacy.
- Cloud Compliance Management: ensure that the client’s cloud environment complies with all relevant regulations. This includes setting up compliance controls, monitoring for compliance issues, and ensuring data privacy.
- Cloud Disaster Recovery: planning for and managing the recovery of the client’s cloud environment in the event of a disaster. This includes setting up disaster recovery plans, testing the plans, and managing the recovery process when a disaster occurs.
- Cloud Vendor Management: managing the relationship with the cloud service provider. This includes negotiating contracts, managing service level agreements (SLAs), and resolving any issues with the provider.
Analytics Management
Provide ongoing support for analytics tools and platforms, including user training, troubleshooting, and upgrades.
- Performance Monitoring: Continuous monitoring of the performance of the analytics tools and platforms to ensure they are working as expected.
- User Support: provide support to the users of the analytics tools and platforms. This includes answering questions, resolving issues, and providing training as necessary.
- Maintenance and Upgrades: maintain the analytics tools and platforms over time. This includes applying patches, upgrading to new versions, and ensuring compatibility with other systems.
- Data Quality Management: ensure the quality of the data used in analytics. This includes data cleansing, data validation, and data profiling.
- Security and Compliance: ensure that the analytics tools and platforms are secure and compliant with relevant regulations. This includes setting up security controls, monitoring for security threats, and ensuring data privacy.
- Cost Management: manage the costs associated with the use of analytics tools and platforms. This includes monitoring usage, optimizing resource allocation, and managing licenses and subscriptions.